Touch Screen ZA Support Page

Q: What products does Touch Screen ZA sell?
A: We sell a wide range of Apple and Samsung products, including smartphones, tablets, and accessories.

Q: Do you have a physical store?
A: Yes, we have locations at 165 West Street, Sandown, 2031, and 35 Lower Long, Cape Town City Centre.

Q: How do I place an order?
A: Browse our website, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Q: What payment methods do you accept?
A: We accept credit cards, debit cards, bank transfers, and secure online payment platforms.

Q: How can I track my order?
A: After placing your order, you’ll receive a tracking number via email. Use it to track your package on the courier’s website.

Q: How long does delivery take?
A: Delivery usually takes 2-5 business days, depending on your location.

Q: Who is responsible for package safety after dispatch?
A: Once your package is handed over to the courier, responsibility transfers to the courier service. Track your parcel and contact the courier for updates.

Q: What is your return policy?
A: We accept returns within 7 days of purchase if the item is in its original condition. Proof of purchase is required.

Q: How do I request a refund?
A: Contact our support team at info@touchscreenza.com with your order details and reason for the refund. We’ll guide you through the process.