Shipping & Return Policy

Return and Shipping Policy

Shipping Policy:

1. Shipping Methods: We offer standard and expedited shipping options for our products. The shipping method can be selected during the checkout process.

2. Shipping Times:

   • Standard Shipping: Orders are typically processed and shipped within 1-3 business days. Delivery times vary depending on the destination, but typically range from 5-10 business days.
   • Expedited Shipping: Orders placed with expedited shipping are prioritized for processing and usually ship within 1 business day. Delivery times range from 2-5 business days, depending on the destination.

3. Shipping Charges:

   • Standard Shipping: We offer free standard shipping on all orders above a certain threshold. For orders below this threshold, standard shipping charges apply.
   • Expedited Shipping: Additional charges apply for expedited shipping. These charges are calculated based on the weight of the package and the destination.

Return Policy:

1. 7-Day Return Policy:

   • We offer a 7-day return policy from the date of delivery. If you are not satisfied with your purchase for any reason, you may return the item(s) within this period for a full refund or exchange.

2. Return Eligibility:

   • To be eligible for a return, the item(s) must be unused, in the same condition that you received them, and in the original packaging. Items that have been used, damaged, or are not in their original packaging may not be eligible for return.

3. Return Process:

   • To initiate a return, please contact our customer service team within 7 days of delivery. We will provide you with instructions on how to return the item(s) and the return shipping address.
   • Upon receiving the returned item(s), our technicians will inspect them to ensure they meet the return eligibility criteria.

4. Technician Inspection:

   • Returned items will be inspected by our technicians within 3 business days of receipt. If the item(s) meet our return eligibility criteria, we will process your refund or exchange.

5. Return Shipping Cost after 7 Days:

   • If the return request is initiated after the 7-day return window, customers are responsible for the return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item(s).

6. Refund Processing:

   • Refunds for eligible returns will be processed within 5-7 business days after the completion of the technician inspection. Refunds will be issued to the original method of payment.

If you have any questions or concerns about our Shipping and Return Policy, please don't hesitate to contact our customer service team. We're here to help!